The Great Resignation is Being Fueled by Toxic Culture


In the start of 2021, more than 40% of all workers expressed interest in quitting their jobs, and as the year progressed, a record number of people left their positions. 1 A record-breaking 24 million American workers quit their jobs between April and September 2021. 2 Business leaders are having a hard time understanding what is causing the enormous exodus as the Great Resignation continues. Most crucially, businesses are looking for strategies to keep hold of cherished workers.

We examined 34 million online employee profiles to identify American workers who left their employer for any reason (including quitting, retiring, or being laid off) between April and September 2021 in order to better understand the causes of the Great Resignation and assist leaders in responding in an effective manner. 3 We were able to estimate company-level attrition rates for the Fortune 500, a sample of big, mostly for-profit businesses that collectively employ close to one-fourth of the private sector workforce in the United States, thanks to data from Revelio Labs, where one of us (Ben) serves as CEO.

Even if the average resignation rate is high, it varies amongst businesses. Less than 2% to more than 30% of employees left their jobs during the six months we analyzed, depending on the company. Industry contributes to some of these variations. The disparity between industries is noticeable in the graph below, which displays the predicted attrition rate for 38 industries from April to September. Read "Industry Average Attrition Rate in the Great Resignation" for more information. Compared to airlines, medical device manufacturers, and health insurers, apparel retailers lost staff at a rate that was three times higher on average.

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Both the blue-collar and white-collar industries are equally affected by the Great Resignation. Among all the businesses we looked at, the retail of garments, the fast food industry, and specialized retail are some of the most severely impacted. Comparatively, the Cultural 500 industry with the second-highest attrition rate among those that employ white-collar workers is management consultancy. The industry with the biggest proportion of engineers and technical workers is enterprise software, which also saw substantial churn.